Over 30,000+ Happy Customers

Free Shipping All US Orders Over $19

Serving Diabetics Since 2010

Last updated February 16, 2021

Shipping Information:

All Vial Safe orders ship via USPS within 24 hours. We offer standard domestic shipping for all orders less than $19 for a flat rate of $2.99. Orders over $19 ship free within the US. Most international destinations are $15 flat rate.

Return Process:
We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return Vial Safe within 30 days for a full refund. Please see below for more information on our return policy.
To return an item, please email hello@vialsafe.com to let us know you'd like to make a return. Returns should be sent to the following address:

Vial Safe
Attn: Returns
4 White Oak Drive
North Caldwell, NJ 07006

After receiving your return, we will process your return. Please allow at least two (2) business days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

If you have any questions concerning our return policy, please contact us at: