shipping & returns
Last updated February 16, 2021
All Vial Safe orders ship via USPS within 24 hours. We offer standard domestic shipping for all orders less than $19 for a flat rate of $2.99. Orders over $19 ship free within the US. Most international destinations are $15 flat rate.
We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return Vial Safe for a full refund. Please see below for more information on our return policy.
To return an item, please email firstname.lastname@example.org to let us know you'd like to make a return. Returns should be sent to the following address:
4 White Oak Drive
North Caldwell, NJ 07006
After receiving your return, we will process your return. Please allow at least two (2) business days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
If you have any questions concerning our return policy, please contact us at: