shipping & returns

Last updated February 16, 2021

shipping information:

All Vial Safe orders ship via USPS within 24 hours. We offer standard domestic shipping for all orders less than $19 for a flat rate of $2.99. Orders over $19 ship free within the US. Most international destinations are $15 flat rate.

return process:

We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return Vial Safe for a full refund. Please see below for more information on our return policy.

To return an item, please email vialsafemarc@gmail.com to let us know you'd like to make a return. Returns should be sent to the following address:

Vial Safe

Attn: Returns

4 White Oak Drive

North Caldwell, NJ 07006

refunds:

After receiving your return, we will process your return. Please allow at least two (2) business days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

questions:

If you have any questions concerning our return policy, please contact us at:

201-310-3824